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	APX DEPOT R14.00.00
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Please note that starting with DEPOT version R12.00.00, the Windows XP and Windows Vista operating systems are no longer supported. 

IMPORTANT INSTALLATION NOTE: The user is required to be logged in to the machine with local administration rights. When prompted to re-start the machine during the installation process, please do so before proceeding with the install. Please refer to the "Installation Guide" (Installation Guide.pdf) located at the root of the DVD for more information.

IMPORTANT NOTE: First time users of the APX DEPOT should watch the 'Getting Started' tutorials for an introduction to the APX DEPOT.  

What's New in the DEPOT:
->	New PCI Fields supported: < MOSCAD ACE3600 Capable> 
              (Please refer to the "Extended_Feature_Sets_ReadMe.pdf" located at the root of the DVD for more information):

New  Radio Features Supported: 
IMPORTANT NOTE: Firmware version R14.00.00 or higher is required for the following features to work in the radio:
->	Support for the new APX 8000 portable All-Band radio (Wi-Fi  support)
->	Support for the new APX 4000XH portable radio
->	Support for the APX 4000 900 MHz  (2 Knob)
->	Support for the APX 1000 900 MHz  (2 knob)
->	OTAR and GPS support via V.24 in TXM2000
->	Support for P25 paging / QCII Encoding tone signaling for APX subscribers
->	APX 6000/7000/XE HAZLOC re-certification (radios updated to the TIA4950 safety standard)
->	Support for RF Modem functionality on Portable Subscriber Units
->	Long Press Power Off Support added for APX Control Heads
->	Added One Button Tones capability for APX Portables, wired and Bluetooth accessories
->	APX DVRS supported on non MSI systems
->	DVRS Conventional PTT ID increased from 7 to 8 digits

Detailed information for these new features can be found in the "What's New" section in the APX CPS Help. 

IMPORTANT PROGRAMMING NOTE 
 Even though the radio may be disconnected from the PC when the DEPOT programming is done, DO NOT TURN THE RADIO OFF if the updating process on the radio is still in progress. If an update is in progress, the radio will present the words: "Updating..." on the front and/or top display. 
 This update can take up to 90 seconds after the DEPOT programming session has completed.

Supported APX Radios:
->	APX 8000
->	APX 7500
->	APX 7000
->	APX 7000XE
->	APX 6500
->	APX 6500 Li
->	APX 6000
->	APX 6000XE
->	APX 6000 Li
->	APX 4500
->	APX 4500 Li
->	APX 4000
->	APX 4000 (2 knob)
->	APX 4000 Li
->	APX 4000 XH
->	APX 4000 900 MHz
->	APX 4000 900 MHz (2  knob)
->	APX 3000
->	APX 2500
->	SRX 2200
->	APX 2000
->	APX 2000 (2 knob)
->	APX 1500
->	APX 1000
->	APX 1000 900 MHz
->	APX 1000 900 MHz (2 knob)
->	TXM 2000 VHF

Special FCC Regulation Note:
- FCC NARROWBANDING MANDATE FOR ASTRO RADIOS 
Per the FCC Rule Part 90 requirements on narrowbanding, VHF and UHF radios imported or manufactured after 12/31/2012 will no longer be authorized to operate on 25 kHz channel bandwidth. The exception to Rule Part 90 narrowbanding requirements are for radios operating only within 470-512 MHz frequencies (T-Band), which will continue to support 25 kHz channel bandwidth functionality.  The FCC requires that a radio is authorized to operate within the specified bandwidth and that the user is required to have a FCC license to operate in that mode.   
NOTE: After the FCC mandate takes effect, specific frequencies in VHF and UHF are still allowed to operate at 25 kHz.  Examples of VHF and UHF services that are not subject to Part 90 narrowband include:  Part 80 marine frequencies, Part 87 aviation frequencies, Part 95, FRS/GMRS and MURS, Part 97 amateur frequencies, and NOAA weather channels.
 System Requirements:
- For System Requirements, please refer to the Installation Guide (Installation Guide.pdf) located at the root of the DVD for more information.


Known Issues:
- Please note that when working with Voice Announcement for the APX portable radios,   the 'Monitor On/Off' message will only be announced when switching to a switch   programmed to 'PL Disable', not when the Monitor button is pressed. 
- Some email applications may corrupt codeplug files. To avoid this issue, always zip   codeplug files (.mc) before emailing.  
- Tutorials - An intermittent Adobe Flash Player error message may appear while viewing   the help tutorials. Close the error message and the tutorials will resume playing.
- The vendor has phased out support for the parallel port adapter DS1410E.   Motorola does not support the parallel port on Windows 7 or x64 bit machines   as of version R05.00.00 APX CPS.
- Due to OS restrictions, when using the Voice Announcement Converter Utility, multiple .mva (converted) files cannot be loaded into the APX CPS when the converted files are located in 'All Users\Desktop' folder.
- The APX DEPOT must be restarted after changing the screen resolution.
- The 'Scan List -> General -> Priority Member 1' field will be marked invalid and appear in the Invalid Fields Report after an R05.00.00 version of a codeplug (MC) is opened or an R05.00.00 radio is read that has the Priority Member 1 field set to   '<None>' or '<Unassigned>', the Dynamic Priority checkbox enabled and the   Priority 1 - Type field set to 'Fixed'.  To correct this condition, select a valid Scan List Member channel / mode for the current Scan List.
- Due to a change to the 'Individual Call Max Target Ring Time (sec)' field in the  General Tab of the Trunking Wide node, when reading a radio in which this field was  previously programmed to 'Infinite', this field will be displayed as '60' and invalid. Please re-select the desired value for this field.
- Always use the Safely Remove Hardware icon when switching between USB FLASHkeys.   If FLASHport operation fails after switching USB FLASHkeys, try Safely Removing the   FLASHkey by following this procedure: From the system tray, right click on the Safely Remove Hardware icon, and select Safely Remove Hardware. The Safely Remove Hardware window appears. In the Hardware devices list, select the device 'USB Host   Adapter for 1-Wire Network using WinUSB' and click the Stop button. The Stop a   Hardware Device window appears. Click OK to confirm. Once the device is stopped, a temporary message is displayed in the system tray stating that the device can now be safely removed from the system. Remove the FLASHkey from the USB port. Wait at least 5 seconds and reconnect the FLASHkey to the USB port.
- Please note that when launching the tutorials, a single click is sufficient. Double-clicking might not work in certain operating system configurations.
-With certain power management configurations, radios connected to Windows 8.1 machines may not be able to communicate after the PC comes out of sleep mode. Disconnecting and powering the radio off and on will correct this issue.
- In rare instances it is possible that a radio may fail to be detected by the Device Programmer. If this occurs, disconnect and power down the radio, then re-connect and power the radio on. If this does not correct the issue, re-start the Device Programmer PC.
- If the Chrome Frame IE plug-in is installed, an Internet Explorer Script Error on CPS help may be encountered. To fix that issue, uninstall Chrome Frame IE plug-in through Control Panel, and install Chrome browser if necessary.
- If the ASTRO 25 CPS is installed on a machine with an existing APX CPS Device Programmer already installed, the FLASHport upgrade function will not work properly through that Device Programmer.
- The 'In-Use(Radios)' count reflects the number of radios referencing a specific template, and also includes those radios that were previously referencing the template prior to being changed to a different template, where the changes are still pending. Once those pending changes have been written to the radio, the reference count will decrement.
Important Notes:
- To view any system keys that are loaded during startup, click on the System Key Report window under the Windows menu.
- Touch screen functionality is not supported. If using the DEPOT on a touch-screen monitor and are experiencing performance issues, disable the touch screen and/or touch-pen capability.
	
Installation:
Please refer to the "Installation Guide" (Install_Guide.doc) located at the root of the DVD for more information.
Connecting the PC to the Radio:
- Only use the following direct PC to radio cables: 
o	PMKN4013C for the portable radios
o	HKN6184A for the mobile radios
- When using the USB cable, be sure to click 'Yes' on the Digital Signature window whenever it is displayed by the operating system. Wait until the radio enumerates on the PC before attempting to read or program the radio (5-7 seconds on Window 7). Not waiting for enumeration will cause the read or write to fail.
- Communication issues between the CPS and the radio might be encountered due to firewall settings. Certain aspects of Proventia Desktop, BlackICE, and any other   software that affects networking capability may need to be disabled. These programs can interfere with the APX CPS's ability to read from and write to the radio. If   BlackICE is installed and required for the PC, the BlackICE service may need to be stopped in order to successfully communicate with the radio. 
- To prevent intermittent Blue Screen Windows crashes when attaching or detaching an APX radio to a PC using USB, verify that the Nortel Connectivity VPN Client Software is not installed on the PC. If it is installed and required for the PC, ensure that the EACFILT.sys driver is disabled on the 'Motorola APX Series Radio' connection by performing the following steps:
1.	Open Network connections (Start->Settings->Network Connections)
2.	Under LAN, right click on the 'Motorola APX Series Radio' connection  and select properties
3.	Uncheck the Eacfilt check box.
- If the wireless Internet connection on the laptop/PC gets disabled when attaching the Motorola APX radio to the Laptop/PC or if OTAP fails during wired read/write/clone, follow these troubleshooting steps shown below  to address the problem:
  Windows 7:
1.	Open Network and Sharing Center, Start->Control Panel->Network and Internet->Network and Sharing Center
2.	Click on the Local Area Connection associated with the 'Motorola APX Series Radio' device (example: Local Area Connection 7)
3.	Click on Properties
4.	Select Internet Protocol Version 4, Click on Properties
5.	Click on Advanced, uncheck Automatic metric and set Interface metric to be greater than any other network connection
6.	Click on OK, OK, Close, and Close
  Windows 8.1:
1.	Open Network and Sharing Center, Start->All Apps->Control Panel->Network and Internet->Network and Sharing Center
2.	Click on the Change Adapter settings in the left side of window.
3.	Click on the Local Area Connection associated with the 'Motorola APX Series Radio' device (example: Local Area Connection 7)
4.	Click on Properties
5.	Select Internet Protocol Version 4, Click on Properties
6.	Click on Advanced, uncheck Automatic metric and set Interface metric to be greater than any other network connection
7.	Click on OK, OK, Close, and Close
      NOTE: To check the metric used by other network connections
1.	Click Start->All Programs->Accessories
2.	Right click Command Prompt and select Run as administrator
3.	In the cmd window type route print
4.	Look for network destination 0.0.0.0 and Interface ip of the other network card(s)
5.	The last column is Metric, set the radio metric higher than any other network connection
  NOTE: This issue may also occur if the wireless driver utility is configured to disable Wi-Fi until all wired network connections are disconnected. Ensure that any such a setting is disabled, so that the wireless connection stays active even when a wired link is present.  
- Disable 'Netbios over TCP/IP'. This will help reduce unnecessary traffic sent to the radio by the PC. Follow these steps:
1.	Open Network Connections explorer window: Start->Settings->Control Panel->Network Connections (right click and select Open)
2.	Right-click on the LAN connection associated with 'Motorola APX Series Radio'  and select properties
3.	Select 'Internet Protocol (TCP/IP)' and click Properties
4.	Click Advanced button on the General page (bottom right)
5.	Select the WINS tab
6.	Select 'Disable Netbios over TCP/IP'
7.	Click OK on the pages opened for the setting to take effect
- On the Motorola APX Series Radio LAN connection, uncheck unused items. The LAN connection on the PC only requires the Internet Protocol to communicate with the Radio. This ensures the other unused items don't create any undesirable effects when communicating with the radio device. Follow these steps:
1.	Open Network Connections explorer window:  Start->Settings->Control Panel->Network Connections (right click and select Open)
2.	Right-click on the LAN connection associated with 'Motorola APX Series Radio'  and select properties
3.	On the General Tab, under the section 'This Connection uses the following items' uncheck all items except for Internet Protocol (TCP/IP). 
4.	If the PC supports both IPv4 and IPv6, keep both IPv4 and IPv6 checked
- NetMotion wireless LAN software will interfere with radio programming. When the radio registers on the system with an IP Address, the NetMotion software detects it and tries to manage it as a network. Please disable this software in order to program radios with the CPS.
POP25 Operations:
- TCP Retransmissions on the PC machine needs to be set to 5 or higher in order for POP25 programming to work effectively. 
- While the POP25 operation is in progress, do NOT attempt to start a second session until the first session is done.
- It is recommended to use batch programming if more than 16 radios need to be programmed in a single session.
-If using Windows Firewall, it may prevent the CPS to connect to the ARS (PN Server). In order to allow the CPS to work through Windows Firewall if it is turned on, follow these steps:
1.	Go to the Control Panel -> System and Security
2.	Select "Allow a program through Windows Firewall" under Windows Firewall selection
3.	Select Change Settings to enable "Allow another program" button
4.	Click "Allow another program" button and add the CPS
Conventional POP25 Operations:
Please note that Conventional POP25 requires the MTU size to be set to 512 bytes. The Maximum Transfer Unit (MTU) size of an over-the-air datagram is 512 bytes plus a 13 byte encryption header if secure messaging is being used, resulting in an overall total datagram size of 525 bytes.
If excessive failures occur when doing Conventional POP25 on Windows Vista and Windows 7 Operating Systems please do the following:   
1.	Open a command line window as an Administrator (ie. right click on All Programs > Accessories > Command Prompt and select Run as administrator) ...
2.	Type the command netsh and wait for prompt
3.	Type the command interface and wait for prompt
4.	Type the command ipv4 and wait for prompt
5.	Type the command show subinterfaces from the ipv4 prompt and <Enter> to see list of interfaces.
6.	The connection interface being used should be listed under the Interface heading in the result list:
7.	Type the command set subinterface "<name of the network connection being used>" mtu=512 store=persistent
For example, set subinterface "Local Area Connection 3" mtu=512 store=persistent from the ipv4 prompt and <Enter> to set the MTU size.
Long Cable Configuration:
 The following steps will need to be completed to change to a Long Cable Configuration. 
1.	A Flash Upgrade with the existing radio configuration will need to be completed using the standard cable. 
2.	Within the CPS, set the field 'Aggregate Cable Length' to 'Greater than 40 m'.
3.	Program the radio (use standard cable). 
4.	On the Control Head, change the control head ID to A or B: 
Cycle power on the control head and immediately hold down the following keys Orange Button (Emergency) and the left-most menu button. A number (example: "1") will be displayed, indicating the control head ID. Change the control head ID by rotating the Mode Button from number 1 to A or B.
5.	Cycle power on the radio and ensure that it restarts without errors.
6.	Remove power from the radio. 
7.	Exchange the standard cable for the long cable. 
8.	Apply power to the radio and ensure that it restarts without errors. 
Programming Hints:
- To get help on a field, open the Field Information window (on the right of the CPS screen) while focus is on the field. Pin the Field Information window by clicking on the thumbtack icon at the top right of the Field Information window.
- View the 'What's New' information on the Home Mode screen and view the Help Tutorials to learn about productivity enhancing features, such as Codeplug Comparison,  Undo/Redo, and Restore to Default.
- The APX CPS does not support Federal Information Processing Standards (FIPS).
- Do not remove the ASK while the computer is in sleep mode.
Legal Notices:
Adobe and Flash Player are either registered trademarks or trademarks of Adobe Systems Incorporated in the United States and/or other countries.
This media, or Motorola Product, may include Publicly Available Software (Open Source Software, Freeware,  Shareware).   Please reference the Motorola Publicly Available Software Legal Notices File, MOTOROLA_OSS_LEGAL_NOTICES_FILE-CPS.txt, located in the Legal folder found in the CPS installation directory, for the Publicly Available Software licensing terms, attributions, acknowledgements, and other software information details.

For Customer service support, please call 1-800-927-2744.

